Warranty

Heat Bandit Limited Warranty

Effective Date: July 1, 2025

We stand behind the quality of the Heat Bandit and want you to enjoy your hot drinks with total confidence.

What’s Covered:
Heat Bandit is warranted to be free from defects in materials and workmanship under normal use for a period of 90 days from the date of delivery.

If a covered defect arises and you submit a valid claim within the warranty period, we’ll provide a free replacement unit—no hassle.

What’s Not Covered:
This warranty does not cover:

  • Damage caused by misuse, accident, abuse, or neglect

  • Cosmetic damage (scratches, dents, etc.)

  • Damage from dishwasher use, boiling, freezing, or disassembly

  • Normal wear and tear

  • Loss or theft

How to Claim:
Email us at support@heat-bandit.com with your order number, description of the issue, and a photo if applicable. We’ll review your claim and respond promptly.

Limitations:
This limited warranty is the only express warranty made by Heat Bandit. We disclaim all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, Heat Bandit is not liable for any incidental or consequential damages arising from use or inability to use the product.